EPPICard

EPPICard Login

The State of New Jersey has implemented a convenient "electronic" payment option for receiving your child support payments using a prepaid Debit MasterCard^® card - A better way to receive your child support payments. Simply spend your money by presenting your debit card; it is safe, convenient and secure. You have immediate access to your funds because your child support payments are electronically loaded to your debit MasterCard^® card account. You will not be waiting for your check to be sent through the mail.

The new debit MasterCard^® account provides access to your funds 24 hours a day at ATMs, bank teller windows and merchant locations worldwide, anywhere debit MasterCard^® cards are accepted. Your debit card account is FDIC insured and your account is protected by your Personal Identification Number (PIN).

Your deposits are posted on the banking day after your payment is received and processed. The State of New Jersey is pleased to offer you the convenience and security of the New Jersey Debit MasterCard^®.

Get Cash Faster.

Get cash at Money Pass ATM locations, MasterCard^® Member bank teller windows or at your favorite merchant location, displaying the MasterCard^® Member Acceptance mark.

Shop with it.

You can use your New Jersey EPPICard MasterCard^® at merchant locations displaying the MasterCard Acceptance Mark and there is no fee for point of sale transactions at these locations using your signature.

Toll-Free Customer Service.

You have unlimited access to our web site 24 hours a day, 7 days a week, 365 days a year. Once a payment is loaded, you may access information regarding your account via the toll-free customer service telephone number 1-866-461-4094 or the Internet at www.eppicard.com.

Secure.

Your account is FDIC insured and protected by your personal secret code (PIN). Your web account is secured by your personally selected User ID and password.

Access to available balance and transaction history through the Internet.

Online web access to your card account, balance, and transaction history is the quickest and easiest way to review transactions and deposits posted to your account. The information is displayed immediately in date and time order and reflects transactions posted to your account at the time they are conducted.

Monthly transaction history for the past 90 days is available online, at any time of day for your convenience. Print your monthly statement by selecting the preferred month.

Fee Reminder.

You are allowed one (1) free cash withdrawal for each deposit to your account per calendar month at a Money Pass Bank ATM or any bank teller window displaying the MasterCard^® brand mark. If you do not receive a deposit, one (1) free ATM cash withdrawal per month only at Money Pass Bank ATMs. * You are allowed unlimited free balance inquiries at ATMs each month.

Otherwise, the following fees apply for transactions exceeding the number of monthly deposits:

ATMs other than Money Pass Bank : $1.25 each time
After the initial free cash withdrawal at a Money Pass Bank ATM or any bank teller window, your account will be charged:
- ATM Fees: $1.25 each time.
- Bank Teller Withdrawals: $2.00 each time.

Unused free withdrawals expire on the last day of the month following the deposit. For example, an unused free withdrawal for any deposit made in August will expire on September 30.

You are allowed unlimited free calls to Customer Service IVR each month to check your account balance or to hear your transaction history.

Low Transaction Fees.

New Jersey EPPICard cardholders are assessed the following fees:

$1.25 for successful ATM cash withdrawals, after free transactions
$2.00 for each additional bank teller transaction, after free transactions
$0.40 for each ATM denial of insufficient funds, after free transactions
$3.00 plus 2% of transaction amount for each international transaction
$5.00 for each replacement card issued after the first free

For a complete list of transaction fees please refer to the card program materials

Avoid ATM Surcharge Fees.

Some ATM owners may apply a fee called a surcharge to use their ATMs.
Avoid paying this fee by using ATMs bearing one of the logos shown.

Program Material

To view these documents in PDF format, you will need Adobe Reader. This program is available for free download here:

ATM Locator

Get Cash Back with purchases
Many merchants including most grocery stores, home improvement stores, and others allow you to get cash back when you make a purchase. You can save a trip to the ATM with Cash Back.
Tell the cashier before swiping your Card you would like to get cash back with your purchase. Select "Debit Card" and follow the prompts to get "Cash Back" and the amount you would like to receive.

Find the Nearest ATM
Look for the MasterCard^® logo on ATMs worldwide. Click on the MasterCard^® logo below to find the nearest ATM

Click here to download the free MasterCard ATM Finder app for smart phones:
(http://www.masterCard.us/mobile/atm-hunter.html)

Avoid ATM Surcharge Fees
ATM surcharges are additional fees charged by the ATM owner. You can avoid this surcharge fee by using ATMs displaying the following logos. To find your nearest surcharge free ATM, click on the logos shown below:

Safety Tips when Using ATMs
ATMs are a convenient way to access your money. Here are a few tips on how you can help protect yourself when using an ATM.

Have your Card out and ready to use as you approach an ATM. If you observe or sense suspicious persons or circumstances, do not use the ATM at that time.
Avoid ATMs that are poorly lit, hidden, or obstructed from view.
Never count your money at the ATM. Wait until you are in a safe location.
Take a trusted family member or friend with you, especially at night.
If you feel you are being followed when leaving an ATM, drive immediately to the nearest police or fire station, or to a busy, well-lit location. Call the police immediately.
If you are involved in a confrontation with an assailant who demands your money, COMPLY. Your safety and life is more important than any amount of money.
Never swipe your Card in an ATM that looks damaged or appears to have been tampered with.
It is not advisable to wear expensive jewelry or bring valuables to the ATM. This is an added incentive to the assailant.
Do not re-enter your PIN if the ATM keeps your Card. Instead, call Customer Service immediately to report your Card lost.

You can always find your customer service number on your Card, on this website, and on the printed information included when you received your Card.

Lost, Stolen cards

If you believe your Card or PIN has been lost or stolen or that someone has transferred or may transfer money from your available funds without your permission, call us at 1-866-461-4094.

Contact Us

Cardholders, who have any questions about their child support case including when your payments have been deposited to your New Jersey EPPICard , should call 1-877-655-4371.

For all questions related to the EPPICard™ MasterCard^®, cardholders should call the Customer Service toll free number at 1-866-461-4094. Customer Service is available 24 hours a day, 7 days a week and handles calls related to:

Reporting lost or stolen cards
Balance inquiries
PIN changes
Transaction history requests
Registering a complaint about a card issue
Questions about card usage
Questions about international card usage

Protecting your personal and account information is our top priority

Occasionally our fraud prevention team may call you to verify if a specific transaction or transactions were authorized by you.

If we do call you, we will NEVER ask for your social security number or secret PIN number.

If you are ever unsure a call you receive about your Card or account is legitimate, hang up immediately and call us back using the toll-free telephone number found on this website, on the back of your Card or in the information included with your Card.

Top of Page