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EPPICard - the safe and convenient way to access your deposits.

Cardholders, who have any questions about their Workforce Services claim including when your payments have been deposited to your Indiana Prepaid Card™ ; should contact your local WorkOne Center.

For all questions related to the Indiana Prepaid Card™ Visa^®, cardholders should call the Customer Service toll free number at 1-888-393-5866. Customer Service is available 24 hours a day, 7 days a week and handles calls related to:

Reporting lost or stolen cards
Balance inquiries
PIN changes
Transaction history requests
Registering a complaint about a card issue
Questions about card usage
Questions about international card usage

Protecting your personal and account information is our top priority

Occasionally our fraud prevention team may call you to verify if a specific transaction or transactions were authorized by you.

If we do call you, we will NEVER ask for your social security number or secret PIN number.

If you are ever unsure a call you receive about your Card or account is legitimate, hang up immediately and call us back using the toll-free telephone number found on this website, on the back of your Card or in the information included with your Card.